I have not used any of the products as yet but one thing for sure the workmanship of the canvases are magnificent in build and finish and the stand is a great for display as well
Colors have a glowing brightness, and it paints so smooth
Great product. Well made and fit for purpose.
New to painting these are without a doubt the best I've had
I like them but they are very heavy. I think I need a less deep edge next time but would recommend.
I really love your canvasses. Finishing off 2 paintings. They are sturdy and will nor warp.
I will order again.
Thankyou.
Packaged very well.
Enjoyed the smooth surface to paint on. Allowing more control of thick and thin results.
Absolutely appalling customer service. Paid £15 for delivery and am still waiting coming up to three weeks. Customer service reps tell me it’s the ParcelForce problem and they’ll come back when ParcelForce come back to them. Cannot recommend this business at all. Now trying to get my money back. Hopefully it’s not a scam.
Hi Alan,
We’re sorry your order didn’t arrive, but we have to correct the record.
Our team replied to every one of your emails promptly and kept you updated at every stage with the information Parcelforce was giving us. You were never left without an answer.
The delay was caused by Parcelforce, not ACF. They returned your parcel to sender, giving it a “do not fly” instruction and citing the Windsor Framework checks on parcels going from Great Britain to Northern Ireland. Full product and customs data was sent electronically with the shipment, and a printed commercial invoice was attached to the parcel. Parcelforce has not been able to give a specific reason for the return, and our warehouse is still pushing them for one.
You have been refunded.
We’re disappointed to be called a possible scam. We’ve made canvases for artists since 2013, and we handled this openly and quickly from start to finish.
Graham, ACF Canvasses
Great framed canvas at a great price. They were packed well for shipping. All my frames were received in great shape.
I’ve painted on two canvasses to date and ordered two more. My painting methods suit these tight surfaces but a colleague in the studios has commented that the canvasses look fragile (translucent) and could be easily damaged in gallery storage. I’m not sure what she means by this but it makes one think. The only doubt that I have is that the matching frames are possibly not to gallery standard as they’re not solid wood but I think they’ll look fine in the end if I wax them. Overall I’m hopeful that these canvas and frame sets will prove themselves to be excellent value. They’re certainly a whole lot of fun to paint on.
Hi Imogen. Please do get your colleague to send me a video - let them take their finger and poke a hole in my canvas. I'll gladly send you a full set as a replacement if they get it right. (PS: I'm not going to pay for their medical treatment for a broken finger) Good luck. PS: When they fail, can I get the other star?
Really lovely frames and canvas Well packaged and good price for quality products.Thankbyou
Thanks Adrienne. Glad it all arrived in one piece. Now go fill them!
I just started using one of these canvases and have to say I’m impressed. It’s different, but in a good way. I paint with lots and lots of layers of mixed media, and so far it’s handling things just fine. I love that when I’m done I have a frame that is ready and will fit square.
Hi Sue. 'Different, but in a good way' is exactly what we were going for. Keep piling on those layers, it can take it. Would love to see what you make.
I absolutely love these canvasses! Such a joy to paint on.
Thanks Janet! That's the whole point. Happy painting.
I will write a proper review when I actually receive my order.. I placed an order on 11 Sept and still no sign of it even though I have contacted your company several times.
Hi Val, Parcelforce has had an issue with the BT postcodes. I have sent you WhatsApp messages from the company and my personal number to chat with you. You have not replied yet. We are looking into this matter for the NI customers.
Great product. Where have you been all my creative life - you would have saved me ££££££s
Ha! Sorry we were late to the party Bill. Better late than never.
Excellent quality, very well packaged , I will be buying from you again
Thanks Paula. We'll keep the kettle on for next time.
Really enjoying working on ACF canvases. First time and certainly will not be the last
Love the photo Grant. First of many, hopefully. Tag us when it's done!
I got two of these.
Very good quality strong thick boxy canvases
Thanks Deborah. Love the colour in that photo!
Great little boxy canvases, real quality
5 stars
Thanks again Deborah. Two reviews, you're spoiling us.
Wonderful services, speedy response and quality products. My every email and question was handled with care, thank you.
Thanks so much. That's what we're here for. Enjoy the paint and sip!
Excellent product and well crafted
Thanks Gyan. Appreciate it!
This product is amazingly great. It is a wrapped panel with canvas which allows me to paint on a hard surface. I’m quite impressed.
Hi Gyan. Exactly the idea. Rigid surface, still the feel of canvas. Glad you're impressed.
Beautifully made. Solid and heavy. Can’t wait to paint on them!
Thanks Lesley. Go on then, get painting! Would love to see the results.
Not suitable for charcoal drawing which is why I bought four of them, so I’m very disappointed. The workmanship is very good though
Hi Pauline, sometimes reaching out to a company for help is more effective than leaving a comment on a public page. If you chat to one of the ambassadors, Daniel, who has great success with charcoal on my canvas, he will gladly respond and help. Here is his latest charcoal on my canvas https://www.instagram.com/p/Dd_tGT3KZsk/ - We are always reachable to help.
Beautiful quality
Thanks Lynette. Happy painting!
